Never Let A Good Crisis Go To Waste by PricewaterhouseCoopers

You have heard the clichés. Every cloud has a silver lining. Or quoting Oscar Goldman from the Six Million Dollar Man “We have the technology… Better, stronger, faster.” But when your company suffers from a crisis will you improve? Or just survive? This session will use case studies from real companies that suffered disastrous losses, but recovered better, stronger, and faster. Partnering with their insurers they changed their business models and wowed their customers and their investors. This session will also get you thinking about your current insurance coverage and how it would function in the face of crisis. Are you prepared only for survival mode or can you be better?

Alice Edwards is a Managing Director in the Atlanta office of PwC’s Insurance Claims Service Practice, specializing in insurance claim consulting for policyholders. Alice has extensive experience in claims project management for aerospace, automotive, chemical, construction, food and beverage, healthcare, hospitality, manufacturing, mining, power generation, real estate, and retail clients. She has managed the claim process for several organizations following fires and explosions that shut down operations for significant periods and resulted in multiple casualties. She worked with numerous clients to resolve their claims following the World Trade Center attacks in 2001, and following Hurricane Katrina in 2005 and Hurricane Sandy in 2012. On behalf of clients who have suffered catastrophic events, Alice works with clients’ claims teams, insurance brokers and counsel to advise on high level claim strategy, develop approaches to communications with insurers and other major stakeholders, and help determine the most efficient and effective path to settlement of the insurance claim. Alice began her 30 year career by adjusting claims on behalf of major US, London and European insurers. She worked as an adjuster in Europe and Asia prior to coming to the U.S. with one of the major international adjusting firms in 1995. Prior to her work as a consultant for corporate policyholders she was the National Property Practice Claims lead for a major US insurance broker. Her experience managing and negotiating major losses on three continents has equipped her with the skills and relationships to advise clients who are planning for, or dealing with, catastrophic claim situations.

Hunter Williams is a Director in the Atlanta office of PwC’s Insurance Claims Service Practice. As a certified public accountant with over 25 years of specialized experience in the field of forensic accounting, Hunter helps clients analyze, measure and recover business interruption, extra expense and property damage claims resulting from major insurance losses. Hunter assists clients who have suffered losses as a result of catastrophic events such as fires, explosions, storm and earthquakes. He has extensive experience in the manufacturing, transportation, chemical, food and beverage, real estate, hospitality, mining, construction, and retail sectors. He worked with numerous clients to resolve their claims following Hurricane Katrina in 2005 and Hurricane Sandy in 2012.

Date: Wednesday, October 12, 2016
Registration begins: 11:30am / Lunch and session: 12:00 to 1:00
Place: Byron's South End at 101 W Worthington Ave. Suite 180 Charlotte NC
Cost for Members: 30.00 / Cost for Non-Members: 35.00