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Managing Hot Potato Claims

  • Atrium Health Center for Learning and Development 5039 Airport Center Parkway Charlotte, NC, 28208 United States (map)

When a loss occurs, the last thing Risk Managers and their claims teams need is anything that delays their recovery.  Unfortunately, all too often, overlapping first-party coverages cause different insurance company adjusters to point fingers at each other over which one bears responsibility for the claim.  These scenarios can play out in a variety of losses, including those involving such policies as: Property vs. Terrorism, Crime vs. Cyber, Property vs. Cyber, Builders’ Risk vs. Property, Product Recall vs. General Liability.

In this session, Jill Dalton, leader of Aon’s Property Risk Consulting Group, will discuss several different loss scenarios where insurer vs. insurer coverage disputes caused significant delays in recovery. She pinpoints the reasons why each problem arose, including vague wording in both policies that led to the dispute.  We will also discuss measures to take in advance to avoid these outcomes, as well as the role that Risk managers, their brokers and claims professionals can play in getting these matters resolved favorable  for the insured.

 Jill Dalton joins us from Aon’s NY office and is a member of the US Global Risk Consulting Risk Leadership Committee.  She has expertise in business interruption valuations, property insurance coverage analysis, supply chain quantification and terrorism insurance and the Terrorism Risk Insurance Act.

Please mark your calendars and join us September 12th at the Atrium Health Center for Learning and Development Center at 5039 Airport Center Parkway in Charlotte, NC at Building K, Classroom 10.    Registration begins at 11:30 and the program begins at 12:00 noon.  Register below.

Later Event: October 17
Risk Management Discussion Panel